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PRIVACY POLICY

Privacy Policy

At Tress Treasures by Yena, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase hair extensions from us. By accessing or using our website, you agree to the terms outlined in this policy.

Information We Collect: We may collect various types of personal information when you interact with our website, including but not limited to:

  • Contact information (e.g., name, email address, phone number)

  • Shipping and billing address

  • Payment details (credit card information, PayPal, etc.)

  • Purchase history and preferences

  • Device information (IP address, browser type, operating system)

  • Usage data (pages visited, time spent, clickstream data)

How We Use Your Information: We use your personal information for the following purposes:

  • To process and fulfill your orders for hair extensions and related products

  • To communicate with you regarding your orders, shipments, and customer service inquiries

  • To improve our website's functionality, products, and customer experience

  • To send you promotional offers, newsletters, and marketing materials (with your consent, where required)

  • To monitor and analyze website usage to enhance our services and optimize content

  1. Data Security: We take data security seriously and employ industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage is entirely secure, so we cannot guarantee absolute security.

  2. Sharing Your Information: We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your data with trusted third-party service providers who assist us in conducting our business operations (e.g., payment processors, shipping companies, analytics providers). These third parties are bound by confidentiality agreements and are only allowed to use your data for specified purposes.

  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our website. These technologies help us enhance your user experience, analyze website traffic, and improve our marketing efforts. You can manage your cookie preferences through your web browser settings.

  4. Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies.

  5. Children's Privacy: Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately, and we will take steps to remove such information.

  6. Your Rights: You have the right to access, correct, update, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us using the information provided below.

  7. Changes to Privacy Policy: We may update this Privacy Policy from time to time, and the most recent version will be posted on our website with the effective date. Your continued use of our website after any changes indicates your acceptance of the updated policy.

  8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via email at support@tresstreasuresbyyena.com

By using our website and providing your information, you agree to the terms of this Privacy Policy. Thank you for choosing Tress Treasures by Yena, and we look forward to serving you with the highest level of respect for your privacy.

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