TERMS & CONDITIONS

Welcome to our online hair store and website! Before you proceed with using our services and making purchases, please carefully read and understand the following Terms & Conditions. By accessing our website and engaging with our services, you acknowledge and agree to abide by these terms. These Terms & Conditions govern your use of the website, the purchase of products, and any interactions with us.

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General

a. The website and its content are solely for informational and shopping purposes. We reserve the right to modify, suspend, or discontinue any part of the website or service at any time without prior notice.

b. You must be at least 18 years old or have reached the age of majority in your jurisdiction to use this website or make purchases. By placing an order, you confirm that you are of legal age.

c. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

d. We reserve the right to refuse service, terminate accounts, cancel orders, and remove or edit content at our sole discretion.

Product Information

a. We make every effort to provide accurate product descriptions, images, and pricing information. However, we do not guarantee that all information is error-free, complete, or up-to-date.

b. Colors and textures of hair products may vary slightly due to different monitor settings and natural variations in the hair.

Orders and Payments

a. By placing an order, you are making an offer to purchase the products at the prices stated, subject to these Terms & Conditions.

b. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information or pricing, or suspicious activity.

c. Payments are processed securely through our chosen payment gateways. You agree to provide accurate payment information and authorize us to charge the total order amount to your selected payment method.

Shipping and Delivery

a. Shipping times and delivery estimates are provided for reference purposes and are not guaranteed. We shall not be held liable for any delays caused by the courier or postal services.

b. You are responsible for providing a valid shipping address. We are not responsible for any lost or undelivered packages due to incorrect address details provided by the customer.

Returns and Refunds

a. We accept returns and offer refunds or exchanges on eligible products as per our Return Policy. Please refer to the Return Policy section on our website for detailed information on the process and requirements.

b. Returned products must be in their original condition and packaging, unused, and with all tags intact.

Intellectual Property

a. All content on the website, including text, images, graphics, logos, and trademarks, is our intellectual property and protected by applicable copyright and trademark laws. You may not use, reproduce, modify, or distribute any content without our prior written consent.

Privacy Policy

a. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

1. Indemnification

a. You agree to indemnify and hold us harmless from any claims, damages, losses, or liabilities arising out of your use of the website, violation of these Terms & Conditions, or infringement of any third-party rights.

2. Governing Law

a. These Terms & Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of laws principles.

3. Changes to Terms & Conditions

a. We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Changes will be effective upon posting on the website. You are encouraged to review these terms periodically for any updates.

 

By accessing and using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website and services. If you have any questions or concerns, please contact us at info@tresstreasuresbyyena.com.